Accessing Services

An annual membership payment of £520 provides second home owners with a key holder service as well as enabling them to access all the other services facilitated by Our Man in Norfolk.

Members have unlimited telephone and email access to the team for advice on issues relating to their property and any work to be undertaken there, and a monthly security visit to the property at an agreed time is included in the fee.

The cost of regular weekly or monthly tasks such as gardening, domestic cleaning and window cleaning is agreed prior to those services being implemented, and is invoiced by way of a fully itemised monthly account.

Occasional projects, such as property redecoration or electrical and plumbing work, will be subject to quotations by tradespeople known to Our Man in Norfolk. All such expenditure is subject to member approval prior to the work being carried out, and where appropriate, Our Man in Norfolk will monitor the progress of such work.

When any of the Our Man in Norfolk team needs to leave the office – for example to provide access to tradespeople or meet a delivery at a member’s Norfolk home - a fixed charge of £25 is made for each visit.

Our Man in Norfolk is on hand to help second home owners whose properties are in the geographical triangle bounded by Wells-next-the-Sea, Mundesley and Aylsham.